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Tasker for TaskRabbit Review (2024): Great for Freelance Work

TaskRabbit is an online platform that helps people quickly find and hire freelancers for various services. Known as Taskers, they get hired for their skills and services in their area based on the demand for their skills and services and the quality of their profile on TaskRabbit’s client-facing platform. TaskRabbit’s Tasker app allows them to set work schedules and manage payments. Consider TaskRabbit the Uber for service gigs and odd jobs.

Working as a TaskRabbit tasker has saved my financial life. I can get work in my area any time I am available and need the money. By being able to choose my skills and services, I only receive work that I can and want to do. In my official Tasker for TaskRabbit review, I will share my overall experience as a tasker on TaskRabbit in New York City and New Jersey. I will also share how you can join TaskRabbit and get started as a Tasker. Finally, I will share tips on how to succeed as a tasker.

Subscribe for Exclusive Access to be a Tasker for TaskRabbit

When you subscribe to my website, in addition to updates, you will receive an exclusive link and code to apply as a Tasker for TaskRabbit. Subject to market demand!

About TaskRabbit

TaskRabbit is all about getting more done in less time. According to its website, TaskRabbit is a same-day service platform that quickly connects users with skilled Taskers in their area. These taskers help users with odd jobs, errands, and professional services.

TaskRabbit was founded in February 2008 by Leah Busque. She came up with the idea one night upon realizing she had run out of dog food. Since it was a cold and stormy night, she thought about outsourcing the task to someone else in her community to save time.

Originally called RunMyErrand, TaskRabbit became the official name in 2010. Finally, in September 2017, the Swedish home goods company Ikea acquired TaskRabbit for an undisclosed amount. The acquisition enables Ikea to offer furniture assembly and other business-related services already available on TaskRabbit.

Locations

Since its launch in 2008, TaskRabbit has been in cities across the United States, Canada, and Europe.

Their current active locations include:

Arizona

Phoenix

Tuson

California

Fresno

Los Angeles 

Orange County

San Francisco Bay Area

Sacramento

San Diego

Colorado

Denver

Connecticut 

New Haven

Florida 

Jacksonville

Miami

Orlando

Tampa

St. Petersburg

Georgia 

Atlanta

Columbus, GA

Hawaii 

Honolulu

Idaho 

Boise

Illinois 

Chicago

Indiana 

Indianapolis

Iowa 

Des Moines

Kansas 

Wichita

Kentucky 

Louisville

Louisiana 

Baton Rouge

New Orleans

Maryland 

Baltimore

Massachusetts

Boston

Michigan

Ann Arbor

Detroit

Minnesota

Minneapolis

St. Paul

Missouri

Kansas City

St. Louis

Nebraska

Omaha

Nevada

Las Vegas

Reno

New Mexico

Albuquerque

New York

Albany

New York City

North Carolina

Charlotte

Durham

Raleigh

Ohio

Cincinnati

Cleveland

Columbus

Oklahoma

Oklahoma City

Tulsa

Oregon

Portland

Pennsylvania

Philadelphia

Pittsburgh

South Carolina

Charleston

Tennessee

Memphis

Nashville

Texas

Austin

Corpus Christi

Dallas

El Paso

Fort Worth

Houston

San Antonio

Utah

Salt Lake City

Virginia

Newport News

Norfolk

Portsmouth

Richmond

Washington

Seattle

Washington District of Columbia

Wisconsin

Milwaukee

Other Countries

United Kingdom

Canada

France

Germany

Spain

Portugal

Italy

Most of these locations include surrounding areas. For example, the New York City market includes Western Long Island and Northern and Central New Jersey.

Skills & Services

TaskRabbit offers its users various services they could hire Taskers to help with. As a Tasker, when creating your profile, you select all the skills you want to be hired for work. Then, you will be hired for services in demand in your work area, within your chosen skills.

TaskRabbit services include:

Handyman Services

  • Home Repairs
  • Furniture Assembly
  • TV Mounting
  • Ceiling Fan Installation
  • Smart Home Installation
  • Heavy Lifting
  • Install Air Conditioner
  • Painting
  • Plumbing
  • Shelf Mounting
  • Home Maintenance
  • Hanging Curtains & Installing Blinds
  • Drywall Repair Service
  • Baby Proofing
  • Yard Work Services
  • Light Installation
  • Electrical Help
  • Carpentry Services
  • Hang Pictures
  • Wall Mounting
  • Cabinet Installation
  • Wallpapering Service
  • Fence Installation & Repair Services
  • Deck Restoration Services
  • Doorbell Installation
  • Home Theater Installing

Moving Services

  • Help Moving
  • Packing Services & Help
  • Unpacking Services
  • Heavy Lifting
  • Local Movers
  • Junk Pick-up
  • Furniture Movers
  • One Item Movers
  • Storage Unit Moving
  • Couch Removal
  • Mattress Pick-Up & Removal
  • Furniture Removal
  • Pool Table Movers
  • Appliance Removal
  • Heavy Furniture Moving
  • Rearrange Furniture
  • Full-Service Help Moving
  • In-Home Furniture Movers

Furniture Assembly

  • Furniture Assembly
  • Patio Furniture Assembly
  • Desk Assembly
  • Dresser Assembly
  • Bed Assembly
  • Bookshelf Assembly
  • Couch Assembly
  • Chair Assembly
  • Wardrobe Assembly
  • Table Assembly
  • Disassemble furniture
  • IKEA MALM Assembly
  • IKEA Kallax Assembly

Mounting & Installation

  • TV Mounting
  • Shelf Mounting
  • Ceiling Fan Installation
  • Hanging Curtains & Installing Blinds
  • Hang Pictures
  • Mounting
  • Hang Christmas Lights

Cleaning

  • House Cleaning Services
  • Deep Cleaning
  • Disinfecting Services
  • Move In Cleaning
  • Move Out Cleaning
  • Vacation Rental Cleaning
  • Carpet Cleaning Service
  • Garage Cleaning
  • One Time Cleaning Services
  • Car Washing
  • Laundry Help
  • Pressure Washing
  • Spring Cleaning

Shopping & Delivery

  • Delivery Service
  • Grocery Shopping & Delivery
  • Running Your Errands
  • Christmas Tree Delivery
  • Wait in Line
  • Deliver Big Pieces of Furniture
  • Drop Off Donations
  • Contactless Delivery
  • Pet Food Delivery
  • Baby Food Delivery
  • Return Items
  • Wait for Delivery
  • Shipping
  • Breakfast Delivery
  • Coffee Delivery

Ikea Services

  • Light Installation
  • Furniture Removal
  • Smart Home Installation
  • Organization
  • Furniture Assembly
  • Wall Mounting

Yardwork Services

  • Gardening Services
  • Weed Removal
  • Lawn Care Services
  • Lawn Mowing Services
  • Landscaping Services
  • Gutter Cleaning
  • Tree Trimming Service
  • Vacation Plant Watering
  • Patio Cleaning
  • Hot Tub Cleaning
  • Fence Installation & Repair Services
  • Deck Restoration Services
  • Patio Furniture Assembly
  • Fence Staining
  • Mulching Services
  • Lawn Fertilizer Service
  • Hedge Trimming Service
  • Outdoor Party Setup
  • Urban Gardening Service
  • Leaf Raking & Removal
  • Produce Gardening
  • Hose Installation
  • Shed Maintenance
  • Pressure Washing

Holidays

  • Gift Wrapping Services
  • Hang Christmas Lights
  • Christmas Tree Delivery
  • Holiday Decorating
  • Party Cleaning
  • Holiday Tree Decorators
  • Toy Assembly Service
  • Wait in Line
  • Christmas Tree Removal

Winter Tasks

  • Snow Removal
  • Sidewalk Salting
  • Window Winterization
  • Residential Snow Removal
  • Christmas Tree Removal
  • AC Winterization
  • Winter Yardwork
  • Pipe Insulation
  • Storm Door Installation
  • Winter Deck Maintenance
  • Water Heater Maintenance
  • Wait in Line

Personal Assistant

  • Personal Assistant
  • Running Your Errands
  • Wait in Line
  • Organization
  • Organize Home
  • Closet Organization Service
  • Interior Design Service
  • Virtual Assistant
  • Dog Walking

Baby Prep

  • Baby Proofing
  • Baby Food Delivery
  • Organize a Room
  • Painting
  • Toy Assembly
  • Smart Home Installation
  • Delivery
  • Shopping
  • General Cleaning

Virtual & Online Tasks

  • Virtual Assistant
  • Organization
  • Data Entry
  • Computer Help

Parties & Events

  • Bartending
  • Help Cooking & Serving Food
  • Shop For & Install Decorations
  • Entertain Guests
  • Event Help & Wait Staff
  • Event Decorating
  • Event Staffing
  • Birthday and Party Planning
  • Event Marketing

Office Services

  • Office Cleaning
  • Office Tech Setup
  • Office Movers
  • Office Supply & Snack Delivery
  • Office Furniture Assembly
  • Office Setup & Organization
  • Office Administration
  • Office Interior Design
  • Moving Office Furniture
  • Office Mounting Service

Contactless Tasks

  • Contactless Delivery
  • Contactless Prescription Pick-up & Delivery
  • Running Your Errands
  • Grocery Shopping & Delivery
  • Disinfecting Services
  • Drop Off Donations
  • Yard Work Services
  • Virtual Assistant
Subscribe for Exclusive Access to be a Tasker for TaskRabbit

When you subscribe to my website, in addition to updates, you will receive an exclusive link and code to apply as a Tasker for TaskRabbit. Subject to market demand!

My Tasker for TaskRabbit Experience

As stated earlier, working as a TaskRabbit tasker has helped save my financial life. It has kept money in my pockets between college semesters, full-time jobs, and acting and modeling gigs. Also, it helped me land my first job within weeks of graduating college. 

When the COVID-19 pandemic caused me to be laid off from that job, TaskRabbit gigs continued to keep me financially afloat. My consistently high-quality service has allowed me to take on several repeat gigs, which have also kept me afloat when demand for new clients slows down.

I have been a TaskRabbit tasker since the summer of 2018. At first, I signed up for this app because I needed to quickly earn more money for an upcoming trip. However, after that trip, I still actively work as a Tasker. I have plenty of experiences as a Tasker to share, both good and bad.

Tasker Requirements

Before I could be a Tasker on TaskRabbit, I had to meet their basic requirements. According to TaskRabbit Support, to become a Tasker, you must meet the following criteria:

  1. Have a U.S. Social Security Number and ID for the background check and personal information verification.
  2. Be at least 18 years old.
  3. Must be able to work in a city on TaskRabbit. You are not required to own a vehicle; it depends on the type of Tasker you want to be. However, if you plan on relying on public transportation to get to and complete tasks, make sure it is reliable. 
  4. Have a checking account with direct deposit.
  5. Pay a $25 TaskRabbit registration fee. This is paying for the mandatory background check.
  6. You need to have a smartphone to download and use the Tasker app.

Sign-Up Process

The sign-up process for Taskers is standard. When I signed up to be a Tasker on TaskRabbit in 2018:

  1. I download the Tasker app.
  2. Create a Tasker account on the app. You can also create an account on TaskRabbit’s website first, then download the app.
  3. Once I create my account and verify my identity, I choose my skills, write a quick pitch for each skill, and set my hourly rates. 
  4. I add at least one available time to my app schedule and draw my work availability map. This step lets the app know where I am willing to work. Only clients in that specified work area can see my profile and hire me. 
  5. I pay the $25 registration fee so TaskRabbit can conduct a background check. I had to wait about two days for TaskRabbit to accept me.

The wait time for TaskRabbit to accept new Taskers varies. It is based more on location and skill demand than the background check. A new Tasker’s background check only further delays their acceptance if there are any issues on their report. If background check issues are not the reason for a delay in a new Tasker’s acceptance, then the reason could be that chosen skills are not in high demand in their work area.

As annoying as this may be, it ensures no over-saturation of Taskers with skills in areas that are not popular. This way, all Taskers have a fair chance of getting booked for work in their area. The best way to avoid this is to add multiple skills to your account when creating it. Although not guaranteed, it is what I did to avoid waiting longer than two days.

My Chosen Skills

Once again, I am not 100% sure if adding a lot of skills to my profile increased my chances of getting accepted quickly. However, I added many skills to my account to increase my chances of getting hired. Of course, I only choose skills for tasks I feel comfortable and safe doing. 

Upon registering for TaskRabbit, I added the following skills to my profile (descriptions are from the Tasker app):

  • Data Entry involves entering text, numbers, or other information into a spreadsheet or software.
  • Running Errands helps people with their day-to-day tasks. Running errands includes dropping off and picking up items, plus shipping packages.
  • Event Planning involves finding event locations, creating guest lists, developing agendas, contacting caterers and vendors, assisting with running the event, and other related tasks.
  • Event Staffing involves greeting and checking in guests, collecting tickets, setting up and cleaning up, bartending, and more.
  • Marketing involves helping clients with marketing, advertising, public relations, and other branding work.
  • Office Administration involves various clerical tasks for companies and their employees. This skill includes being a receptionist, organizing, filing, making appointments, keeping a schedule, and more.
  • Organization involves helping clients organize their closets, rooms, offices, desks, etc.
  • Packing & Unpacking involves helping people pack and unpack their items for a move to a new location.
  • Personal Assistant involves running errands, taking calls, scheduling, and supporting clients.
  • Research involves researching topics for clients for personal or business use.

Set My Rates

A key benefit of working as a tasker on TaskRabbit is setting and changing clients’ rates for my services. Each skill has its own starting pay rate, and taskers can change their rates to charge clients what is fair for them.

Ultimately, the amount of income a tasker on TaskRabbit makes depends on these factors:

  • Work area and client demand.
  • Type of task and the skill it falls under.
  • The duration of the task.
  • Amount of time in a day you commit to TaskRabbit.
  • The number of days in a week you commit to TaskRabbit.

The more tasks you complete that fall within a specific skill, the more TaskRabbit will suggest rate increases for that skill. This is especially true as you earn more positive client ratings and reviews.

Subscribe for Exclusive Access to be a Tasker for TaskRabbit

When you subscribe to my website, in addition to updates, you will receive an exclusive link and code to apply as a Tasker for TaskRabbit. Subject to market demand!

My First Day as a Tasker on TaskRabbit

My first task as a Tasker on TaskRabbit was a Personal Assistant task in Manhattan. The job was simple; I had to pick up some cable equipment and take them to my client’s address. However, the client was away, so they gave me instructions on accessing their apartment. 

To be honest, I was nervous! At first, I was second-guessing if the job was real or not. Then, I was concerned about whether I was doing the task correctly. Thankfully, I was doing well, so the client asked me to stay longer and set up the cable for him. 

At first, I was nervous about staying longer because this was not part of the initial instructions. Also, since Taskers get paid by the hour, and all of this was happening within the first hour, there was no financial incentive for me to stay. I did not know how to handle myself in case things went wrong. However, I remained calm, did my best, and completed the task. 

After doing well, this client asked to work with me again for future small tasks. My very first task as a TaskRabbit Tasker also became my first repeat task and client. My confidence skyrocketed, and I became eager to take on more tasks in New York City.

Upon completing my first task, I was hired to do my second personal assistant task that day. This next task is the first one I will help a company employee with. Also, it was close to my university in New Jersey, proving that I could expect to get work outside New York City. Just like my very first task that same day, I did well on this second one to the point where I was asked to come back.

My Most Popular Skills & Experience

After using TaskRabbit for about a week, I added more skills to my profile. Of all my original skills, I only got hired for work in the Packing & Unpacking, Personal Assistant, and Running Errands skills. However, the demand for tasks under these services was not always high. As a result, I added the Help Moving and Delivery skills to my profile to get more work.

Help Moving Experience

Help moving in New York City
A New York City neighborhood with an open moving truck. Photo by L.A Co. on Unsplash

Help Moving involves helping people move boxes and furniture from one place to another. Despite having the highest pay rate among all skills on my profile, Help Moving is also the most physically demanding. 

When I was helping people move via TaskRabbit, I was less physically fit than I am now. Therefore, I had to consider my physical capacity and safety before officially adding it to my profile. However, once I realized the true money-making potential of this service on my profile, I did not stop.

Moving tasks can be challenging in and around New York City because there are plenty of two—to five-story apartment buildings with NO elevators. Often, clients purposely fail to mention if their apartment is a walk-up and by how many floors. 

I also worked with clients who underestimated the scope of work for one Tasker to help complete. When the amount of work needed more help from the clients themselves or another Tasker, I had clients who refused to do either. To top it all off, I have helped clients who set unrealistic expectations.

Despite being a physical and sometimes challenging task, Help Moving is my most popular skill. In the New York City area, there is always a need for help with moving. Depending on demand, I can get hired for multiple moving jobs in one day. 

Finally, despite working with bad clients, I have also worked with excellent ones. They contributed to the work when necessary and often checked on my well-being. This skill has helped with my Tasker profile’s positive maturity and ranking. It has also played a positive role in my personal fitness goals.

Packing & Unpacking Experience

A room filled with packed boxes.
A room filled with packed boxes. Photo by Michal Balog on Unsplash

If I am not helping people move, I am helping them pack and/or unpack their items. I say ‘and/or’ because there have been instances where clients have hired me to help them pack their belongings at their old home and unpack them at their new home. I also helped businesses pack and unpack their items for shipment to their customers, a move to or from their office, or an event.

As you can tell, Packing and unpacking are skills just as in demand as Help Moving. Sometimes, packing and unpacking skills are in demand more than moving skills. People may hire a professional moving company to help them move their belongings. However, they may still rely on an individual Tasker from TaskRabbit to help pack everything in preparation for that moving job or unpack everything after it is done.

Packing and unpacking is my favorite skill on TaskRabbit. I can have one packing or unpacking task a day that lasts several hours or a few one- to three-hour tasks. Working in and around New York City allows me to pack or unpack for people from all walks of life and career paths. I like to utilize my time to get to know my clients. My best networking opportunities first came from Packing and unpacking jobs, then Help Moving jobs, and finally Event Staffing jobs.

Finally, by helping New Yorkers and Jersians pack and unpack for several years, I’ve gained so many skills on how to safely and securely move and care for items, including:

  • Kitchen dishes
  • Vintage and fragile valuables
  • Books
  • Packing many items inside a minimum supply of boxes and materials.

Delivery & Errands Experience

A photo of a man delivering food in New York City.
A photo of a man delivering food in New York City. Photo by Brett Jordan on Unsplash

The Delivery and Errand skills on TaskRabbit are similar. Both involve picking up and delivering items such as food, clothing, documents, etc. However, clients usually hire Taskers under the Delivery service for tasks that should take less than one hour. On the other hand, the Errands service is used for longer and more complex deliveries, in addition to completing clients’ checklists that may involve going to multiple locations.

There are no guidelines for transportation as long as you can deliver items safely and promptly. However, TaskRabbit suggests that taskers include gas, parking, and public transportation fees in their hourly rate.

I added Delivery and Errands to my Tasker profile because the New York City public transportation system is (for the most part) easy and reliable. I can use the subway (and sometimes bus) system to deliver items to my clients within an hour.

Issues with Back-to-Back Delivery and Errand Tasks

Running errands and delivering via TaskRabbit may seem like an easy way to make money. This especially appears so in the New York metro area because of its reliable transit systems. However, it is not as easy as it may seem.

The difficulty of back-to-back delivery and errand tasks in and around New York City can depend on these factors:

  • The origin, destination, and the type or amount of items to transport for my first delivery task.
  • The starting point of my next delivery task and its proximity to the destination of my previous delivery task.
  • The start time of my next delivery task, when I arrived at the destination of the last one, and the ETA to the starting point of my next delivery task via New York City transit.
  • Traffic if I choose to drive or call an Uber or Lyft.

Having delivery and errand tasks back-to-back in different parts of the city can be difficult. TaskRabbit’s system leaves a minimum half-hour gap between tasks. However, there have been instances where having back-to-back tasks on opposite sides of the city required more than a half-hour window between them. 

For example, I could have a task that ends in East Brooklyn, and my next task starts all the way in the North Bronx. Despite being express trains, that A then 4/5 train subway trip would still take at least 40 minutes, excluding walking times to and from each station. 

Honorable Mention: Event Staffing Experience

Event Staffing is another skill on my Tasker profile that gets me a decent amount of work. Types of events I’ve worked on include:

  • Small personal gatherings and celebrations
  • Networking events
  • Major events
  • Seminars and workshops
  • And more

For the event types above, I would be hired to:

  • Stand by the door and check in attendees.
  • Be a ‘fake’ bartender.
  • Serve food or drinks.
  • Help set up, clean up, and facilitate the event.
Subscribe for Exclusive Access to be a Tasker for TaskRabbit

When you subscribe to my website, in addition to updates, you will receive an exclusive link and code to apply as a Tasker for TaskRabbit. Subject to market demand!

Tasker Support, Success, and Benefits

Honestly, I have mixed feelings about how TaskRabbit supports its Taskers. Yes, the pay is decent (depending on your skills). Also, TaskRabbit does offer decent perks and benefits. However, TaskRabbit cares more about its clients than it does its Taskers. I understand that clients and their tasks are the money-makers for the company. However, Taskers’ needs are only sometimes fully considered.

Metrics System

I’m not too fond of TaskRabbit’s metrics system for their Taskers. It is hard for Taskers to cancel on their clients. If a client were to hire me and I could not accept the task for whatever reason, my metrics could be severely impacted. Poor metrics on TaskRabbit mean your profile will be shown less to clients. As a result, your chances of getting hired for tasks decrease. 

Yes, if Taskers need to cancel or forfeit a task, there are options to choose from that should best explain why the task was canceled. TaskRabbit is supposed to use that cancel reason, information on the task itself, and the chat conversation between the Tasker and the client to determine if any of the Tasker’s metrics should fall. However, in many cases, despite having valid reasons with proof for canceling or forfeiting a task, my metrics still fell. 

As a result, I constantly find myself disputing the drop in my metrics to TaskRabbit support. In some cases, they understand and will adjust my metrics. However, there have been a few cases where TaskRabbit support refused to fix my metrics despite what I said.

Original Metric System

The original metrics consist of Acceptance, Response, and Reliability. Each of these metrics gives a ranking score of 100%. The goal is to keep all three metrics at or close to 100% each month. 

If Taskers do not accept all their tasks, their Acceptance rate drops. Also, if Taskers do not respond to their clients promptly, their Response score drops. Finally, if Taskers do not complete their tasks (or even accept and respond to them), their Reliability score drops. 

Honestly, a score below 90% on any of these categories will start negatively impacting a Tasker’s profile. As metrics fall from not accepting or completing tasks, a Tasker’s profile will lose visibility and will not be hired quickly. 

Despite TaskRabbit claiming below 85%, from experience, my profile would start losing visibility if any of my metrics dropped below 90%. If it continues, TaskRabbit will begin restricting Tasker’s accounts. 

This certainly happened to me before while I was in college. I was not available to work for TaskRabbit for nearly entire semesters, and my metrics would drop. Once I became available again, this made it difficult to get hired.

New Tasker Metrics (2022)

Thanks to feedback (complaints) from Taskers, TaskRabbit finally unveils a new metrics system. This new system, referred to as Tasker Metrics, is part of TaskRabbit’s overall goal of improving transparency on how Taskers appear in search results. As a result, Taskers can see where their profiles rank on TaskRabbit’s client interface and better understand their ranking.

First announced to Taskers in April 2022, TaskRabbit’s new metrics system is supposed to provide the following:

  • More transparent client search result placement based on past performance and how closely Taskers abide by pricing guidelines.
  • More Tasker profiles are visible to clients, so Taskers have a higher chance of getting hired for tasks.
  • Opportunity for work insights that are based on current work area demand.
  • Market comparisons give Taskers insight into their rank compared to other Taskers in their work area.

My Feedback on TaskRabbit’s New Tasker Metric System

After using TaskRabbit with their new metric system for a year, I am not much of a fan. While it is good that factors of the old system, such as Acceptance, Response, and Reliability, are not primarily factored in the same way as before, your availability and activity, however, are now at the forefront. Your Tasker profile’s visibility will decrease if you do not accept and complete tasks proactively.

To maintain a healthy flow of task invitations, you must maintain at least 60% in the new opportunity percentile. To achieve this, you have to keep accepting and completing tasks. What I do not like about this is that if you want to take a few days off from being a Tasker, you risk dropping below 60%. As a result, you will have trouble picking up tasks once you decide to start accepting tasks again.

Tasker Analytics

In June 2022, Tasker Analytics will be available as part of the rollout of Tasker Metrics. With this new Tasker app update, Taskers can now see three new panels of information on their position on the client-facing interface.

  1. The Opportunity tab gives Taskers a 30-day snapshot of their placement in client search results and compares their visibility to other taskers within the same work area.
  2. The Earnings tab shows Taskers their earnings in the last 30 days. It also shows how much money TaskRabbit anticipates the Tasker making based on their work area opportunity and availability. Finally, this tab compares Taskers’ earnings within a work area.
  3. The Tasks tab shows the number of tasks completed in the last 30 days. It also compares a Tasker’s completion to others within their work area.

Tasker Elite Status

Since 2014, TaskRabbit has had an Elite status feature for its Taskers. This feature highlights Taskers who are most consistent on the platform and provide the best service to clients. A tasker with Elite Status on their profile is more likely to get hired for work because they are considered more trustworthy to clients.

To qualify for Elite Status, Taskers have to meet these criteria:

  • Submit at least 20 invoices in at least one chosen category. 
  • Submit at least 10 task invoices in one month.
  • Have a profile rating of at least 4.7 stars.
  • No violations of TaskRabbit’s policies within the last 90 days.

2022 Elite Program

In July 2022, TaskRabbit rolled out its changes to the Tasker Elite Program. As part of the Tasker Metrics changes, TaskRabbit wants to make earning the Elite Badge better and more useful for Taskers. Both the submitting at least 10 task invoices per month and not violating TaskRabbits’ policies rules have not changed. However, to qualify for the new Elite program, Taskers must:

  • Submit at least 50 task invoices in a category and 200 tasks overall.
  • Be within the top 10 percentile of Taskers who exceed their anticipated task count. This information can be found in the Tasks and Opportunity tabs within the Analytics section of the Tasker app. 

This new elite program makes it harder for Taskers to become and stay elite. While accumulating 50 task invoices in a category is relatively easy, consistently staying within the top 10 percentile of taskers is difficult.

A Tasker’s Profile

TaskRabbit makes it easy for Taskers to customize their profiles to help them stand out and set expectations. First, Taskers can indicate what type of tools and vehicles they own. Next, Taskers can indicate if they have pet allergies, speak multiple languages, and require a two-hour minimum for tasks (this can be risky). Finally, Taskers can add photos of past work to their profile for future potential clients to see. This feature is excellent for Taskers who want to start a business around their services.

Read More: TaskRabbit for Business >>>

Support System

In the event of an on-the-job emergency or issue, Taskers have three methods to get in contact with TaskRabbit support. The three methods are: 

  • Email 
  • Live chat 
  • Emergency hotline

So far, I have yet to use TaskRabbit’s phone number for help. Also, using email for support depends on the outcome of my live chat conversations. Response time for me has been within one day. 

However, my go-to method for contacting TaskRabbit support is via live chat. It is fast and robust, and the staff is supportive overall. Despite being very annoying every time, I mainly use live chat when I have to dispute my metrics. 

I win my disputes almost every time because TaskRabbit incorrectly drops my metrics due to a canceled task. By the way, this is what their support staff tells me every time. Hopefully, the changes to Tasker Metrics will help fix this issue.

Perks & Benefits

According to their support for Taskers, TaskRabbit partners with various companies that are essential to them in providing exclusive deals and discounts. They have perks and benefits for cell phone plans, transportation, task-related expenses and mileage tracking, healthcare, finance, and supplies. Of course, Taskers are not required to use these perks and benefits. However, they are available for Taskers whenever they need them.

Wellness & Safety

As part of the Affordable Care Act, individuals should have healthcare, and businesses should provide it to their employees. Although Taskers are considered independent contractors, their work is still from TaskRabbit. As a result, TaskRabbit must offer something. 

Stride Health

TaskRabbit partners with Stride Health, which provides healthcare recommendations for independent contractors like Taskers.

Lively

With the partnership with Lively, Taskers can use tax-free funds from their Health Savings Account (HSA) to help pay for out-of-pocket medical, dental, and vision expenses.

NURX

TaskRabbit extends its healthcare perks even further by also partnering with NURX. They provide affordable healthcare services such as birth control, at-home STD testing, emergency contraception, and more. Through NURX, Taskers will receive $1 off every month for the first three months of birth control.

Healthcare.gov

To help you comply with the Affordable Care Act, TaskRabbit helps its Taskers find affordable healthcare coverage with monthly premiums of $10 or less. This is especially useful for Taskers who commit to TaskRabbit full-time.

Avibra

Abriva will provide Taskers $1,000. Accidental Death and Dismemberment (AD&D) insurance at no additional cost.

Bond Personal Security

It is not that taskers should be in a situation where they or their loved ones need personal security. However, if that is the case, Bond offers Taskers their premium $450/year professional-grade 24/7 safety services for a steep discount.

Finance

TaskRabbit has partnered with some financial platforms to help Taskers save money and invest the money they make with the app.

Robinhood

On February 28, 2024, TaskRabbit announced that it is now partnering with Robinhood on a program called the Robinhood Retirement for Independent Workers. This program allows Taskers exclusive access to Robinhood’s retirement IRAs, which also includes a boosted 2% match on contributions for the first year. Taskers also get exclusive financial help from the nonprofit organization GreenPath Financial Wellness.

Read More: Robinhood Review >>>

Keeper Tax

Keeper Tax provides Taskers 53% off their tax filing and expense tracking service.

Everlance

When working as a TaskRabbit Tasker, you will incur many on-the-job expenses. Thankfully, since the IRS considers you self-employed, you have to report your expenses as part of your Profit and loss Statement. TaskRabbit makes it easy for its Taskers to track their expenses by partnering with Everlance, the number one rated online mileage and expense tracker.

Supplies

TaskRabbit partners with companies to provide exclusive discounts for taskers who need supplies for their business.

AT&T

TaskRabbit partners with AT&T to give Taskers a 10% discount on phones and plans.

Office Depot & OfficeMax

Taskers can save up to 80% on office, handyperson, and cleaning supplies at Office Depot and Office Max.

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Tips and Best Practices for Tasker Success

My experience as a TaskRabbit tasker since 2018 has taught me things I wish I had known earlier. It also helps reassure me that I already know how to run a successful business and basic business etiquette. In this section of my Tasker for TaskRabbit review, I will share tips and best practices for new and current TaskRabbit taskers to help you succeed. These tips are in no specific order.

How to be a Successful Tasker on TaskRabbit:

  1. Stay on top of your availability.
  2. Read each task thoroughly.
  3. Ask questions ASAP.
  4. Your chat conversations with clients matter.
  5. Arrive on time.
  6. Your task starts as soon as you arrive.
  7. Stay hydrated.
  8. Submit invoices promptly.
  9. Be mindful of how much you set your rates.
  10. NETWORK
  11. File your taxes.

Stay on top of your availability.

Unfortunately, TaskRabbit does not care about our work-life balance like they claim to care. For new Taskers:

  1. If days go by and you are unavailable to work, pause your account. If you do not pause your account, your metrics will drop. Go to your settings to do this. 
  2. Try to solidify matters outside of TaskRabbit before making yourself available for tasks. Canceling clients at the last minute can cost you and your metrics, even if the reasons are valid. 
  3. Depending on location and demand, same-day tasks are not always guaranteed. TaskRabbit allows Taskers to set their availability up to two weeks in advance. I recommend scheduling your availability at least one week in advance. If your schedule is too tight or unpredictable, try to schedule yourself for TaskRabbit at least 48 hours in advance.

Read each task thoroughly.

I cannot stress this enough. Please ensure the details of the task you are hired for are clear and make sense BEFORE accepting it. You want to avoid entering into any surprises once you arrive.

Ask Questions ASAP.

To continue from the previous tip, if a task is unclear or too vague and requires more information, ASK QUESTIONS BEFORE YOU ACCEPT THE TASK. Again, you want to avoid entering into any avoidable surprises.

For example, I receive plenty of help Moving tasks where clients purposely fail to mention if their apartment is in a walk-up building (no elevator). In addition, they will intentionally fail to mention all the furniture I will be dealing with, the weight and dimensions of certain items, and other important information.

I actively ask my clients these crucial questions before putting myself in these potentially risky situations. I even have no issue declining tasks I feel are unsafe for me. The chat conversation between the client and me is all the proof I need for potential metric disputes.

Your chat conversations with clients matter.

It is the most important and reliable evidence trail throughout TaskRabbit’s entire system. TaskRabbit recommends using the chat feature more than calling clients because it is easier to settle situations based on what their support staff can see for themselves. 

For example, if I forfeit a task because I ask a question and the client does not respond, TaskRabbit will review the chat to see my question and no response from the client. At least, that is how it is supposed to work.

A specific example I will share is when someone canceled a task on me within minutes of the start time. Typically, if a client cancels on you last minute, you are supposed to receive payment for one hour of the time missed. However, I did not get paid for the late cancellation this time. 

Despite confirming the timestamped task in the chat thread, it was not eligible for a cancelation fee. To this day, I am still pissed off about this. My advice is to be as conversational as possible when chatting with clients.

Arrive on time.

I should have excluded this tip because this is basic. However, there have been times when I have worked with clients who hire more taskers who show up either extremely late or not at all. Some only notified the client once, while others did not notify the client at all. Either way, I have found myself working by myself or just with the client because more help did not care to arrive on time or at all.

Please do not be that Tasker! Your metrics and overall standing with TaskRabbit still matter and will be affected. It is inconvenient for the client and everyone else involved with the task. If you will be late or can no longer make it to a task, notify the client in the chat as soon as possible. 

Your task starts as soon as you arrive.

If you arrive at a task on time and your client is running late, you can and should use your arrival time as the task start time. While you should respect your client’s time by arriving on time, your client should also arrive on time. This is especially true if you have multiple tasks in a day. The last thing you need is your entire schedule pushed back because a client is late to a job they hired you to do.

Stay Hydrated.

Always stay hydrated while working, especially when engaging in physically demanding tasks. Only some clients you work with will be considerate and offer you water (even though they should and most do).

Submit invoices promptly.

Taskers are responsible for submitting their invoices. As a tasker, you should stay on top of your invoices to ensure you get paid promptly. The wait time for direct deposit begins 24 hours after you submit the invoice. You must submit your invoices to get paid on time for your hard work. I recommend submitting your invoice as soon as you finish a task.

Be mindful of how much you set your rates.

As a tasker who does not use/provide your tools, equipment, or vehicle, I recommend setting your rates according to TaskRabbit’s suggestions. First, it can backfire if your profile does not have the work history or other information to support the pay rate you set on your own. Second, the rate you earn is different from what clients are paying.

TaskRabbit’s fee is built on top of your pay rate. You could earn $40 per hour for a task, but the client pays $45. As a result, raising your rate on your own, even if TaskRabbit suggests doing so, could make you too expensive for clients to hire you. They still have to pay TaskRabbit by the hour as well.

To handle this, I slowly raised my rate based on demand. For example, if I raise my rate by $1 or $2, I will pay attention to the number of tasks I get. If the number of tasks I get falls after the rate increases, I will slightly drop my rate for a couple of days to get more tasks before permanently raising it back up.

This method works well for me. To this day, I have rates of $3 to over $20 less than TaskRabbit recommends. However, I increased them enough to ensure I still get the same number of tasks. What helps is consistently keeping metrics high and providing quality service.

NETWORK

Networking is a skill every working professional should have. As a Tasker, this skill is critical to success no matter the type of Tasker you are. If you are trying to establish and grow a business around your services, using your tasks to network with clients can increase your referrals outside of TaskRabbit. Outside referrals mean more money-making opportunities, so do an excellent job with your tasks. 

However, networking is essential if you are like me and have goals outside of TaskRabbit. I treat TaskRabbit as a primary side hustle. At the same time, I work on this blog, my modeling career, and other business endeavors. 

Throughout my time as a Tasker in New York City, my clients include writers, photographers, other models, and other business professionals in relevant fields. Do all of my networking conversations succeed? No, and that is okay. Not every client is personable, can, or is willing to help. Plus, I did not get hired to network. However, it never hurts to try.

File your taxes.

I need to include this tip because it can be confusing. Initially, I learned that if you perform more than 200 tasks and make over $20,000, TaskRabbit sends you a 1099-K form. However, if you do not make $20,000 through TaskRabbit, you must still report whatever amount you earned to the IRS. 

Even if you earned just $1,000, that is still income you earned and lived off of in some way. Just file your taxes and report your TaskRabbit earnings, no matter the amount. To make things easier, TaskRabbit sends a 1099 form to Taskers, no matter how much money they earn on the app.

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Final Thoughts

Before I conclude, I must express how I feel that TaskRabbit caters too much to businesses. Yes, Taskers provide clients with a paying service. However, not all taskers, such as myself, run businesses through the platform. TaskRabbit needs to understand that some of us are just regular people trying to make ends meet. We (well, I) do not own special tools or vehicles, and we (I) have a personal life outside of this app that can interfere at any moment.

Read More: TaskRabbit for Business >>>

Yes, it is essential that paying clients’ needs are met. At the same time, Taskers’ needs, safety, and well-being should be better considered. TaskRabbit can start by not being so quick to penalize me for canceling or refusing to accept tasks I either cannot do or feel uncomfortable doing.

On the other hand, anyone who wants to be their own boss should sign up as a Tasker. It is a great way to gain knowledge and experience in running a business, customer service, and skills that pertain to your tasks. Although I majored in business while attending college, working as a Tasker has still exposed me to a lot of what I learned in school. Some of those lessons include: 

  • having excellent customer service skills to 
  • managing a schedule,
  • time management
  • organization 
  • Keeping track of expenses, 

Working as a Tasker, either part-time or full-time, can feel like you are running a business.

Why is TaskRabbit Not Accepting New Taskers?

It seems like TaskRabbit is cracking down on new taskers it accepts on its platform. Friends I have recently referred to the platform have been placed on hold. Also, more people are inquiring online about not getting accepted, either right away or at all. Finally, I noticed that my rate of new tasks is declining.

When I first signed up to be a TaskRabbit Tasker, I only had to wait a weekend. I applied on a Friday and was accepted that following Monday. However, this was back in 2018. A lot has changed since then, which plays a role in why TaskRabbit is not accepting new taskers as quickly and easily as it used to.

TaskRabbit probably stopped accepting new taskers on its platform because:

  1. Too many taskers are already on its platform, and not enough tasks are being booked for all of them.
  2. TaskRabbit has decreased its marketing efforts.
  3. Too many current taskers have given TaskRabbit a bad reputation, which has reduced the number of people who consider using it to meet their needs.

Too Many Taskers, Not Enough Tasks

One reason TaskRabbit paused accepting new taskers is that they probably realized they were accepting too many in certain markets. TaskRabbit usually tries to keep a market manageable with a few taskers so they have an equal chance of getting booked for tasks and making money. 

However, I do know that at one point, TaskRabbit increased its marketing for new clients and was probably hiring to meet that uptick in demand. However, as I will explain later, that heightened marketing eventually slowed down. Now, there are probably a lot of taskers competing for the same few gigs in a given area.

Decreased Marketing Efforts

The featured image of this post is precisely what TaskRabbit stopped doing. Every time I saw TaskRabbit advertisements in subway cars and stations, I saw an increase in task requests. To be honest, I have not seen any advertisements for TaskRabbit’s client-facing platform for a couple of years now.

I’m not sure what TaskRabbit’s marketing strategy is now, but they need to increase it so more people can use it. The more clients TaskRabbit gains to book tasks, the more opportunities current Taskers have to work and make money. It also means more opportunities for new taskers to be accepted on the platform.

Current Taskers Ruining TaskRabbit’s Reputation

Even if TaskRabbit increases its marketing for new client-facing users, it has a growing reputation problem that needs to be addressed. Unfortunately, some taskers don’t realize they are providing a service that impacts TaskRabbit more than themselves. If they do not do a good job on their tasks, it makes it harder for everyone else to thrive on the platform.

Over the years, there have been too many horror stories of clients’ bad experiences with Taskers. From extreme tardiness to complete no-shows and overall poor service, the examples are endless and available online for anyone who’s interested. I myself had to make sure I provided high-quality service to my clients because of poor experiences they may have had with Taskers before me. It’s unfair, and I wish current taskers would do better or stop using the platform.

As annoying as it is for individual taskers like me, I see why TaskRabbit is trying to have a more business-like profile for its client-facing interface. Its part of maintaining and rebuilding its reputation by showing clients that they will only hire reputable taskers who are experts in their fields. 

Thankfully, my profile is filled with hundreds of positive ratings and reviews from past clients. This alone proves to future clients that I am a reputable tasker who knows what I’m doing. However, I understand how hard this now is for new Taskers after all of these changes have been implemented.

TaskRabbit Review Conclusion

Aside from these discrepancies, I still appreciate being a Tasker for as long as I have. It has and continues to help me both financially and professionally. The ability to be my own boss, set my schedule, adjust my pay, and more have helped mold the independent entrepreneur I am becoming as we speak. 

With everything that has been going on since the end of the pandemic, from rising inflation and cost of living to the “Great Resignation,” now is the best time to become a Tasker on TaskRabbit, if you can. I hope you enjoy my Tasker for TaskRabbit review. Feel free to leave feedback in the comments below. If you have any further questions or concerns, send me a message.

Subscribe for Exclusive Access to be a Tasker for TaskRabbit

When you subscribe to my website, in addition to updates, you will receive an exclusive link and code to apply as a Tasker for TaskRabbit. Subject to market demand!

This post was originally published on: 08/22/2022

16 Responses

  1. It’s great to learn more about Task Rabbit. I’m only vaguely familiar with it. I really love how in-depth this article is too!

    1. I appreciate it! Yes, I tried to provide as much information as I could for people who may be interested in signing up. I want them to avoid going with the flow and learning as they go like I did.

  2. I never heard about TaskRabbit; it sounds interesting. Plus, now I’m looking for part-time job or freelance job. Thank you for the suggestion.

    1. You’re welcome! I appreciate your feedback. Yes, TaskRabbit is perfect for part-time freelance work on your terms and schedule. You could also do it full-time as well if you are willing.

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